AuthVia Support Portal

Let us know how we can help!

Portals

  1. Authvia Technical Support

    Contact Authvia Technical Support for assistance with troubleshooting or API needs.

  2. Authvia Customer Success

    Contact Authvia Customer Success for general account help, training, or onboarding needs.

Suggested forms

  • Support in Authvia Technical Support

    You can make a request for anything from assistance, API setup, billing issues or problem with a specific payment.

  • Emailed request in Authvia Customer Success

    Request received from your email support channel.

Powered by Jira Service Management
{"xsrfToken":"57cac6ab6dd5973eae2a68db4f3284e408738ff5_lout","helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/b5ddae71-3ba5-403b-b8d8-d9b62fbf9248/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxNTBkOWE4Ni1kMzdmLTRjMmMtYjE5NS1kZGU0N2YyMzcwM2QiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOmI1ZGRhZTcxLTNiYTUtNDAzYi1iOGQ4LWQ5YjYyZmJmOTI0OCI6WyJyZWFkIl19LCJleHAiOjE3NjI3NzQ0NDMsIm5iZiI6MTc2Mjc3Mzg0M30.erxoj2ogRr8cfY4W0dCi3btriNtMNMqzaWHGB5z1uJ0&client=150d9a86-d37f-4c2c-b195-dde47f23703d&mode=fit","logoId":"b5ddae71-3ba5-403b-b8d8-d9b62fbf9248","isLogoAvailable":true,"helpCenterTitle":"Let us know how we can help!","sharedPortalName":"AuthVia Support Portal","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Let us know how we can help!","sharedPortalName":"AuthVia Support Portal","localeDisplayName":"English (United States)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#000000","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file//image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiIxNTBkOWE4Ni1kMzdmLTRjMmMtYjE5NS1kZGU0N2YyMzcwM2QiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOiI6WyJyZWFkIl19LCJleHAiOjE3NjI3NzQ0NDMsIm5iZiI6MTc2Mjc3Mzg0M30.FI4HR4FpuR-JmKGSwqPo8EitFMFLuOvYneBIlFpmexs&client=150d9a86-d37f-4c2c-b195-dde47f23703d&height=300&mode=fit","bannerMediaApiFileId":"","useDefaultBanner":false,"isBannerAvailable":true,"hasTopBarBeenSplit":false}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=authvia","contactLink":"/secure/ContactAdministrators!default.jspa","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"57cac6ab6dd5973eae2a68db4f3284e408738ff5_lout","baseUrl":"https://authvia.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","jiraDisplayUrl":"https://authvia.atlassian.net","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"150d9a86-d37f-4c2c-b195-dde47f23703d","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","helpCenterType":"BASIC","traceId":"560676d84f494c7f99ce954a077d4845","siteDefaultLanguageTag":"en-US","featuredValues":{"multiHelpCenterEnabled":false,"hcAIAnswersEnabled":false,"jsmAiConfigEnabled":true,"helpCenterCustomizationEnabled":false},"helpCenterHomePageSlug":"portals","customerAccountAvailabilty":"JSM_AND_JCS","baseUrlCSM":"https://authvia.atlassian.net","edition":"standard","anonymousEnabled":true,"requestIntroEnabled":true}